Except that, if the error he's experiencing is preventing CMOD from working properly, he won't get anything back! Alessandro's suggestion of using arslog is the "most correct", and my arsdoc idea is a distant second.
But really, at the end of the day, if you're a CMOD admin, you shouldn't have any unnecessary restrictions against having access to the CMOD Admin Client, and Windows 'Thick' Client.
-JD.