Unable to log load information into System log/system Load Table

[Jaydeep Mehta]

Hi All,

We are using CMOD 8.5.0.11 AIX ,Today we got issue , we unable to make entry for anything into system log /system load table .
Sudden we got below error .

An error occurred.  Contact your system administrator and/or consult the System Log.  File=arsadmin.c, Line=2587

arsload: Unable to log load information
arsload: Processing has stopped.  The remaining files will NOT be processed.

Please suggest how to fix this .

Thanks in advance .

Regrads
Jaydeep Mehta

[Justin Derrick]

You haven't given us much in the way of troubleshooting information.  What steps have you taken to try to resolve the issue?  Which logs have you looked at?

arsload: Unable to log load information  indicates that there is a problem with the database or cache -- it couldn't insert the data into the table, or write the log file to the cache.

Attaching some more log data would help.  If you don't know where to look, check out the troubleshooting section on the IBM CMOD Wiki:  https://cmod.wiki/index.php?title=Troubleshooting_Content_Manager_OnDemand

Report back to us with what you've found, or if you fixed the problem, tell us what the problem was and how you fixed it.  Thanks!

-JD.