OnDemand User Group

Support Forums => Windows Client => Topic started by: DDP021 on February 09, 2021, 07:10:03 AM

Title: UNLOADING issue
Post by: DDP021 on February 09, 2021, 07:10:03 AM

We have run into an issue when attempting to do an UNLOAD of different APPLICATION GROUPS.  All our id's are defined as ADMINISTRATORS but when attempting to do an UNLOAD via System Load in the admin client we all get "The user is not permitted to perform the operation"  Any idea why?   We have performed this function many times on other unload attempts. So it appears to be a setting on these Application Groups

Title: Re: UNLOADING issue
Post by: Justin Derrick on February 09, 2021, 11:52:43 AM

It's a permissions issue.  Either users have been granted specific permissions for an App Group, or they belong to groups that have been granted specific permissions to the App Group -- and those granted permissions don't include 'Delete'.

I think this behaviour has changed starting in CMOD v10.x, I had another customer with a similar issue just last week.

-JD.

Title: Re: UNLOADING issue
Post by: DDP021 on February 10, 2021, 03:48:21 AM

We were thinking that too.  But our ids are all defined as System Administrators.  The ids themselves however aren't defined on the Application Group.  The issue is intermittent when it does occur.  The next time we see this type of thing, I'll capture more details.  As always, I appreciate your feedback!

Take care

Dave