Hi,
I already had tried the same but it didn't work.
The reason I figured out was different.
while installing the CMOD, the pdf folder was not installed in the package and hence the pdf reports will not open until the PDF folder is also installed with CMOD under the IBM32 folder(C:\Program Files (x86)\IBM\OnDemand32\PDF).
To find an alternative, i simply changed my view information tab in the application and made the type as - user defined and gave extension as pdf.
The reports are now opening properly.
thanks for the response!
Bumping this back to life as I just came across this issue for the first time in almost 2 years.
FYI- It is setup as User defined (PDF)
Correct me if I am wrong, but you must place arspdf32 within C:\Program Files (x86)\IBM\OnDemand32\PDF to resolve this error? or is it plugins (not PDF's)..
ONE last thing- the user is using Acrobat 7
Thanks all!