Messages

196

MP Server / Re: Load Jobs Failing and no System Log Messages??

« on: January 31, 2020, 07:35:38 AM »

Loading should only require the 'add' privilege.  Although, it seems like a lot of places load data with the 'admin' ID, which is a security issue.  Principal of Least Privilege and all that.

-JD.

I had a requirement for a process account over the summer for this, and I used this approach. I created an ARSLOAD process account and gave it only "ADD".. We tested it and it gave us zero issues with ADD only.

197

MP Server / Re: Load Jobs Failing and no System Log Messages??

« on: January 30, 2020, 11:47:29 AM »

Unfortunately I've seen this numerous times and it goes back to some kind of change in the source system. Even though they will say tooth and nail that, "they didn't change anything"

I've seen this happen when a certain type of policy/plan is ran for a certain statement period or something like that. Example - Plan 12345 will run fine, Plan XY1234 will fail. Only resolution I was able to do is go back to them. Most of the time I would have to take this to IBM, and have them back me on it.

Another time, a SA / DBA / TSM person made a change without telling us, and it made a "blip"..But more often then not it was the former of the two. Hope this helps.

198

MP Server / Re: Can CMOD v9.5 cooperate with TSM v8?

« on: January 30, 2020, 07:34:33 AM »

Hi Rafal,

If my memory serves me correctly, I believe I had this working in a sandbox environment last year. I'd ask IBM for clarification for support purposes.

199

Content Navigator / Re: trying to deploy ICN3.0.5 with 10.1

« on: December 16, 2019, 01:34:00 PM »

seems like it worked fine with just pointing it to /opt/ibm/ondemand/V10.1/www and setting the classpath in websphere

200

Content Navigator / Re: trying to deploy ICN3.0.5 with 10.1

« on: December 14, 2019, 04:25:14 PM »

Don't need the /api. Just www.

201

Content Navigator / trying to deploy ICN3.0.5 with 10.1

« on: December 14, 2019, 10:54:43 AM »

Hi All, I am trying to deploy cmod 10.1 with ICN 3.0.5.. everything is installed.. Getting this error-

Installation directory: The ODAPI.jar file is not in the specified folder. Ensure that the Content Manager OnDemand Web Enablement Kit is installed and that the directory is correct.

I pointed the WebSphere classpath to /opt/ibm/ondemand/V10.1/www/api   and change the path in icn configmgr to reflect this. still not working. I even tried uppercase and lowercase ODAPI.jar.

Any ideas why this isn't finding the jar file?

202

MP Server / Re: ArcDBP_SegSQL:Unable to exec direct sql db

« on: December 06, 2019, 01:41:56 PM »

Anything in db2diag?

203

MP Server / Re: ARSMAINT is not removing expired documents from cache on object server?

« on: December 05, 2019, 09:02:06 AM »

I did some experiments with running ARSMAINT on library server and then on object server (servers are separated - LS is one host and OS is another) and I have following conclusion:
- ARSMAINT is maintaining cache on server on which script is run
So, If You run ARSMAINT on library server then it will maintenance cache on library server and cache on object server will not be maintained
Is that correct?

I had a PMR like this years ago. If I remember correctly, Starting in 8.5, you have to run arsmaint on your library server.

We had a one libserver, 2 object server environment, I was running arsmaint on my object server and nothing was happening. This came directly from IBM support. Unfortunately I don't have a tech document or anything like that. However, I am sure if you open up a PMR with IBM they can guide you in the right direction.

204

MP Server / Re: arsdoc retrieve too slow AIX 7.1 CMOD 9.5 DB10.5

« on: November 22, 2019, 08:43:58 AM »

Are the PDF's that are taking forever older loads?

205

MP Server / Re: arsdoc retrieve too slow

« on: November 21, 2019, 01:35:12 PM »

Are there funky fonts in the slow retrievals?

If I recall correctly, there's a standard set of fonts that's always available with PDFs.

If you use other than those standard fonts then they have to be archived as resources, recalled, mapped, converted, sliced and diced so that they can be displayed.

Ed

That is where I was going.

206

MP Server / Re: arsdoc retrieve too slow

« on: November 21, 2019, 09:36:25 AM »

The interesting thing about that is..

The application group ABC and XYZ have even more colors and images in the PDF (the faster one)
And the one that is taking longer, is only text lines.

I'll check the system load like you said.

Could be dependent on the generating system, pdf version, etc. I've seen that happen before.

207

MP Server / Re: arsdoc retrieve too slow

« on: November 20, 2019, 01:29:53 PM »

I figured.

Are all of the PDF input files exactly structured the same? Here's possible scenario I am thinking

Application ABC with app group XYZ retrieves fast, because its a simple pdf, no colors, images, not a lot of resources
Application DEF with app group LMO retrieves slow, because they are complex pdfs with lots of colors, possibly lots of resources.

Here's a good start-

Retrieve a "Fast aka normal" retrieval via ars doc, and a "Slow one"...Note the times. Then, use the system log to find the original load time and see if they were also quick to load or slow to load.

I would imagine there would be some kind of correlation.

208

MP Server / Re: arsdoc retrieve too slow

« on: November 20, 2019, 11:12:47 AM »

What kind of data is it? PDF? AFP?

209

MP Server / Re: arssockd -T -I <<Instance Name>> will not stop CMOD

« on: November 11, 2019, 08:33:55 AM »

I'm trying to shutdown CMOD before an offline backup using the command arssockd -T -v -I archive. The command completes with no output and does not stop the arssockd process.

Anyone have this issue on RedHat Linux V7.6 and CMOD V10.1.0.4

Yes. I've seen this intermittently not work. I end up killing it manually.

210

General / Re: Export reports from particular application group, do you know the syntax for ar

« on: October 17, 2019, 08:05:36 AM »

I have to export reports from particular application group,  do you know the syntax for arsxml.  I also need to export the meta data, I was hoping you might have the syntax to do both. Thanks.

arsdoc get is what you want to use here..there are a bunch of examples in the documentation. arsxml is used for batch administration.