Messages

241

MP Server / Re: Files failing to load into Ondemand

« on: May 19, 2019, 04:06:26 PM »

usually on AIX/RHEL when I see this issue - it says that the application doesn't exist, or the account loading it does not have permissions to do so, check there.

Other then that, did you try running a trace to see if you can catch an error that way as well? They tend to be more informative.

242

z/OS Server / Re: System Log query

« on: May 19, 2019, 04:04:58 PM »

Thanks for the input !  Has anyone found a way to break up the msg_text in Application Group and as an extra, has anyone added the Foldername as a field/filter?

Thanks again

I believe I have in the past and I did it with SED/AWK... Scrape the text after ( and between ) ?

Also side note - we don't currently have anything setup to monitor our logs. So in the event of a production issue - I usually just copy everything from the system log and do a text to columns on ( and ). This has also proven to be life saving when troubleshooting prod issues, asked for load metrics..or etc..in a flash. Not really practical for your use case, but worth noting.

243

z/OS Server / Re: System Log query

« on: May 16, 2019, 07:42:51 AM »

Hi harold, I did something like this a few years ago to capture some retrieval metrics.

Granted this was on AIX, maybe it will be of some value. I actually used ARSDOC get, piped it to a file, then used a combo of sed/awk to parse it out.. Maybe that could help you instead of a database query? I did something like -i "where msg_num in ('66', 65') ... etc.

This was actually suggested by someone at IBM.

244

MP Server / Re: Embedded fonts in AFP-filer to CMOD

« on: May 09, 2019, 10:56:41 AM »

I had a requirement come through last year for a file that comes from exstream, they placed all the fonts in the file. It was easy to do.

You could upload them to reslib and then point your indexing settings to them also, we do that for older things.

245

MP Server / Re: Reports Download Failure - Load Id

« on: April 25, 2019, 09:41:17 AM »

ARS6107I 3032 document(s) have been queried. Retrieving 1 document(s).

Anyone else think this is weird?  3032 *found*, but only 1 to be *retrieved*.

-JD.

Very..just ran a retrieval script and got this.

04/25/19 12:40:19 : /usr/lpp/ars/bin/arsdoc get -u admin -h archive -a -c -g -N -v -G AG-i where doc_name like '1000FAAA%' -o /transfer_mount/extract/output/AG/1000FAAA

04/25/19 12:40:19 : Attempting login for userid 'admin' on server 'archive' ...

04/25/19 12:40:19 : Login successful

04/25/19 12:40:19 : Querying for application group 'AG' on server 'archive' ...

04/25/19 12:40:19 : Query successful

04/25/19 12:40:19 : Searching for documents in 'AG' ...

04/25/19 12:40:19 : Querying database with SQL string 'where doc_name like '1000FAAA%''

04/25/19 12:40:19 : Search successful

04/25/19 12:40:19 : 2785 document(s) have been queried. Retrieving 2785 document(s).

246

MP Server / Re: CMOD 10.1 ODEWK

« on: April 25, 2019, 09:37:41 AM »

Hello All,

Right now we are going through an update from CMOD MP 9.5 to CMOD MP 10.1, in production we are currently running ODWEK v9 on our webservers which we have tested is working for us in 10.1.  My question is down the road if we have to or want to upgrade our ODWEK to 10.1 on our webservers is there a way to do that without having to install the full OnDemand suite as ODWEK is now bundled with CMOD 10.1.  I saw in the readme for 10.1 that the ODWEK portion is in the …\IBM\www directory of your OnDemand install directory.  Is it as simple as copying that folder structure and its contents to our webserver or is it more difficult/not possible?

Any feedback is appreciated.

Thanks

I've been going down this path for the past few months, and JD please correct me if I am wrong..

Per discussion with IBM, it's just a matter of us replacing our existing ODApi.jar file, with the new one that comes installed with the base 10.1. I will probably install and keep the entire CMOD package on the server, because tools like arstfmt will come in handy with problem analysis (At least keep it on one of the lower tiers..)..and probably just copy the ODApi.jar from my sandbox all the way up to prod.

Also - an upgrade I did in 2016 from 8.5 to 9.5, we just had to upgrade CMOD to 9.5 on our library servers, and get the appropriate version of the jar for our web team. I believe it was wintel, so I downloaded the entire 9.5 server package for windows, and threw the ODApi.jar on a share, and let them handle the rest. It worked fine from what I remember.

247

MP Server / Re: Reports Download Failure - Load Id

« on: April 24, 2019, 07:31:00 AM »

What else is in your system log around the time you ran the retrieval command?

I have seen things like this happen using arsdoc, arsxml, arsload, etc.. When ulimits are not right. It could be a ton of things, but maybe first make sure they are good per the documentation.

248

Other / Re: Whos using ICOS?

« on: April 23, 2019, 02:43:22 PM »

I haven't used ICOS, but I strongly recommend a one-to-one-to-one relationship for storage management - 1 AG = 1 Storage Set = 1 'storage bucket'.  It keeps the data separate, and allows you to manage changes without affecting other App Groups.

-JD.

Was thinking that also. Since we have different BU's setup with different device classes in centera.

Thankfully, it's just one entry in the ars.icos file, and a bunch of "Vault.server" DNS entries for us. Of course, a storage set linked to each one.

249

Other / Whos using ICOS?

« on: April 23, 2019, 06:47:06 AM »

Looking for some feedback, success stories, maybe even some best practices to those who are using ICOS with CMOD 10.1.

I am currently using it as my storage manager in my sandbox environment, and it seems to be working good, but I am wondering if anyone could share stories. Maybe talk about how they have their vaults configured? Are you using one vault for everything, or are you using a 1 Appgroup to 1 vault relationship?

Currently, I am loading everything to one vault..but I am thinking of changing that up. And making a new storage set for every app group because of different retention requirements. Also seems like it would be easier to manage that way.

Thanks in advance.

250

MP Server / Re: ARSLOAD Daemon + Force Generic Indexer?

« on: April 18, 2019, 02:00:52 PM »

Your scripts are trying to process the same files at the same time.  Sort your files into two different directories, or ensure you're not trying to load into the same Application Group at the same time.

-JD.

Yeah dumb mistake. I figured this one out fairly quickly. I had to also delete some entries from arsloadwork.

251

OD/WEK & JAVA API / Re: ODWEK 8.5 / CMOD 10.1

« on: April 18, 2019, 11:40:38 AM »

1)  I doubt it.

2)  Don't do it.



-JD.

Trust me, I dont want to.

252

OD/WEK & JAVA API / ODWEK 8.5 / CMOD 10.1

« on: April 18, 2019, 06:51:50 AM »

Hi All,

Does anyone know if ODWEK 8.5 can talk to CMOD 10.1 ? This obviously is out of support , but just wondering if its possible?

Thanks.

253

MP Server / Re: ARSLOAD Daemon + Force Generic Indexer?

« on: April 17, 2019, 11:19:34 AM »

Bumpity.

I am running this loop provided against two directories:

runARSLOAD <AGNAME1>
runARSLOAD <AGNAME2>

I am seeing the symptoms listed in this tech note, any suggestions anyone?

https://cmod.wiki/index.php/ARS1400E

254

OD/WEK & JAVA API / ODWEK Causing Hung Threads

« on: April 04, 2019, 11:13:39 AM »

Let me preface this by saying I am no ODWEK expert.

We have been getting these frequently:

[4/3/19 14:14:59:723 EDT] 0000000c ThreadMonitor W   WSVR0605W: Thread "WebContainer : 11" (00000089) has been active for 748703 milliseconds and may be hung.  There is/are 3 thread(s) in total in the server that may be hung.
                at com.ibm.edms.od.ArsWWWInterface.apiSearchWithCriteria(Native Method)
                at com.ibm.edms.od.ArsWWWInterface.searchWithCriteria(ArsWWWInterface.java:653)

The first thing I noticed is that we have excessive 65/226 messages, about 20k an hour.

The next thing I noticed is that our users are using strange date ranges, from 4/4/2017 - 4/4/2021...

I did some testing in the thick client..I pulled a 65 record and searched it.

using 4/4/17 - 4/4/19, it took me 8 seconds to get all hits
using 4/4/17 - 4/4/21, it took almost 44 seconds to get all the hits

Does this make sense to anyone? I am not sure why users would be searching a date range like that, unless its hard coded.

255

MP Server / Re: MESSGE LEVEL in Ondemand 8.4 version

« on: March 27, 2019, 12:02:13 PM »

Are you seeing any errors at all that you can share? Anything in your DB logs, console(S) or cmod system log?