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Support Forums => Content Navigator => Topic started by: Mehmet S Yersel on April 22, 2020, 06:28:04 AM

Title: How to support different time zones for multiple desktops on same ICN Server?
Post by: Mehmet S Yersel on April 22, 2020, 06:28:04 AM

Hey Guys, Good Day!

I hope you are all safe and sound from COVID-19... I have an ICN problem and hoping to get some direction for how to resolve it.

Problem: We have a Red Hat 7.7/WAS ND 9.0.0.6/ICN 3.0.4 server and it runs in Eastern time zone.  We have several CMOD instances in different time zones. There is 1 ICN desktop for each CMOD instance. When pulling in the selection criteria for reports, there is a field  called REPORT_DATE and it gets populated with "Last 6 months" interval and it is based on the ICN server time zone.

Is there a way to override this behavior and make sure it populates REPORT_DATE interval from CMOD instance's time zone?


Any ideas are appreciated.

Best Regards,
Mehmet

Title: Re: How to support different time zones for multiple desktops on same ICN Server?
Post by: Justin Derrick on April 22, 2020, 07:57:53 AM

Maybe this could be fixed by more flexible default dates in the Admin client...  Like using the 't' parameter for t+1 (today plus one) and t-90 (90 days in the past).  Probably a good entry for the Enhancement forum.  :)

-JD.

Title: Re: How to support different time zones for multiple desktops on same ICN Server?
Post by: Mehmet S Yersel on April 22, 2020, 02:02:34 PM

What if we add an optional TimeZone property to the fields in folders?

Let's say we have CMOD Server loads in GMT timezone. ICN server is in EST timezone.

Display Format: %Y-%m-%d-%H.%M.%S
Default Format: %Y-%m-%d-%H.%M.%S

These will assume the default server time zone.

If we were to change the definitions to say:

Display Format: %Y-%m-%d-%H.%M.%S GMT
Default Format: %Y-%m-%d-%H.%M.%S GMT

we should be able to override the server time zone which is in EST and always display the correct timezone in GMT.

Title: Re: How to support different time zones for multiple desktops on same ICN Server?
Post by: Justin Derrick on April 22, 2020, 02:19:11 PM

Only snag I can think of is that users may cross timezones.  :)

-JD.