OnDemand User Group

Support Forums => Windows Client => Topic started by: Michel de Kraker on November 02, 2017, 01:06:29 AM

Title: Issue with viewing PDFs
Post by: Michel de Kraker on November 02, 2017, 01:06:29 AM

All

I have an issue with viewing PDFs.
PDF file is correctly archived to ondemand.

When viewing the file from the ondemand client it does not correctly show the pdf file. Instead it is showing rubbish.

My application is setup with Data Type user defined and Fileextension is PDF.
So I would expect it to start the adobe reader application.

When I look into :

IBM\Ondemand Client\Data directory I see it has created a file with pdf extension , so this is ok.
When I click on the file in the DATA Directory it is starting adobe reader and shows the document OK.

But in my situation it is showing rubbish in the ondemand client.

Any ideas?

Kind regards,

Michel

Title: Re: Issue with viewing PDFs
Post by: jsquizz on November 02, 2017, 06:31:52 AM

Is the PDF using the generic indexer?

Title: Re: Issue with viewing PDFs
Post by: Justin Derrick on November 02, 2017, 10:16:53 AM

One thing that bit me a while back was that the PDFs were being delivered to IBM CMOD via FTP in text (aka "ASCII") mode -- irrecoverably corrupting them in transit.

-JD.

Title: Re: Issue with viewing PDFs
Post by: Michel de Kraker on November 03, 2017, 03:04:06 AM

Thx all for responding.

Did yesterday a lot of tests and modifications on the AG and APP , and could not see any misconfiguration.

This morning I started fresh after a good night sleep :-) , I just created a complete new AG / APP instead of copy of an existing one (I forgot to mention that)
And now it works. I must have been something wrong , but now it works.

Kind regards,

Michel.