OnDemand User Group

Support Forums => Report Indexing => Topic started by: jeffs42885 on March 11, 2014, 01:41:47 PM

Title: Strange error when loading a file
Post by: jeffs42885 on March 11, 2014, 01:41:47 PM

Hello all,

I am trying to load a line data file and I am seeing the following error, I feel as though my arsload command may be invalid. I would like some insight on what the error message means.

/opt/ecm/ondemand/V9.0/bin/arsacif: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory
ARS4309E 03/11/14 16:42:27 Indexing failed

I have never seen this one before. My command syntax is as follows (I think this is where my mistake might be) 

/opt/ecm/ondemand/V9.0/bin/arsload -v -f -G DATASET -A MVS -d /processingdir/test -c /processingdir/ -h oddatabase

This is on linux, v 9.0.0.3, with an Oracle database.

Title: Re: Strange error when loading a file
Post by: rick on March 11, 2014, 09:36:29 PM

Looks like a standard library is missing on the linux installation is missing (usual issue with linux).. You can download that package and install it and configure the path and give a try!!

Title: Re: Strange error when loading a file
Post by: jeffs42885 on March 12, 2014, 05:39:36 AM

wohoo! fred to the rescue