OnDemand User Group

Support Forums => Windows Client => Topic started by: wdssnyder on December 04, 2015, 09:45:12 AM

Title: OnDemand thick client
Post by: wdssnyder on December 04, 2015, 09:45:12 AM

application is Data Type - User Defined and File Extension is pdf. From Document List window is there way to select multiple rows; then click Print All Selected

Title: Re: OnDemand thick client
Post by: Alessandro Perucchi on December 08, 2015, 03:57:52 AM

Hello :-)

What is the question?
What version of CMOD Server / Client / WebClient are you using?

 :-)

Title: Re: OnDemand thick client
Post by: wdssnyder on December 08, 2015, 07:25:27 AM

CMOD server 8.5.0.8, thick client 8.5.0.6
When multiple rows are selected in 'Document List' window; 'Print All Selected' doesn't work where application is pdf
What type of customization is possible, to use 'Print All Selected' button to print multiple (pdf) rows from 'Document List' window

Title: Re: OnDemand thick client
Post by: Alessandro Perucchi on December 08, 2015, 07:31:58 AM

Upgrade to CMOD V9.5 ?? :D
This was added in this version.
You can try with just the thick client V9.5.0.3, if that works. Since this was a new feature.

I am not sure if the server side must be updated to have that functionality.

Otherwise I do not know any method to do what you are requesting... except by developing your own thick client...

In all cases, don't forget that CMOD V8.5 is out of support by end of April 2016... so upgrading to CMOD V9.5 is a valid answer :D

Title: Re: OnDemand thick client
Post by: wdssnyder on December 09, 2015, 06:36:43 AM

Test environment, I have server as 9.5.0.3 and 9.5.0.3 thick client.
When multiple rows are selected in 'Document List' window; then 'Print All Selected'. 'Local Printer' is grayed out in Print window.
This procedure works for line data, but not pdf.

If this is new feature in 9.5.0.3, is it documented. Can you point me to documentation for feature.

Title: Re: OnDemand thick client
Post by: Alessandro Perucchi on December 09, 2015, 04:05:38 PM

I have checked, and this is effectively something new with V9.5 of CMOD.

BUT... you need to have for that Adobe Acrobat (not reader) for that.
I've forgot this "little" detail...

The documentation for that is here http://www-01.ibm.com/support/docview.wss?uid=swg27021523 (http://www-01.ibm.com/support/docview.wss?uid=swg27021523)
in the section "Windows client", you have this phrase:

Quote

The OnDemand Windows client allows for local printing from the hitlist if Adobe Acrobat is installed.

Sorry for the confusion.

Title: Re: OnDemand thick client
Post by: wdssnyder on January 13, 2016, 02:15:53 PM

I have OnDemand thick client v9.5.0.3 and Adobe Acrobat X on workstation. When 'Print all Selected' is clicked local print window is active.

But nothing prints. Any ideas why?

Title: Re: OnDemand thick client
Post by: Alessandro Perucchi on January 14, 2016, 04:53:22 AM

Do you have any error messages?
How did you install the 2 products?
First Acrobat, and then OnDemand thick client?
Or First OnDemand thick client and then Acrobat?

If you installed Acrobat last, then you need to copy manually the file from <installation Path OnDemand Client>\PDF\arspdf32.api into the directory of Acrobate <Installation Path of Acrobat X>/plug-ins/
Then quit Acrobat / OnDemand thick client, and retry.

Title: Re: OnDemand thick client
Post by: wdssnyder on January 14, 2016, 08:06:34 AM

Acrobat existed, then OnDemand v8506 was uninstalled, then installed v9503. arspdf32.api plugin exists in both Acrobat and 9503. If I view pdf in 9503 it opens Acrobat. So I believe plugins are correct. No visible(popup) error message occurs, after local Printer selected.

Title: Re: OnDemand thick client
Post by: Alessandro Perucchi on January 14, 2016, 10:04:57 AM

Then yes, the PDF plugin is correctly installed.

My only advice at this point, would be to open a PMR with IBM... except if somebody else in the forum has another idea...