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General / Application and Application Group changes in Production environment
« on: April 09, 2013, 02:00:37 PM »
I am looking for feedback on how most companies handle making changes to a Production environment. The company I work at has just put a system in Production. We are starting out using only the PDF indexer. The source files are inconsistent in where the trigger is located and analysts have to make adjustments. We are taking the approach that a specific Line of Business analyst handles creating the App and App Group and how the index triggers are positioned because of their expertise with the documents/reports. Should we let them make the change in Production? We have a routine change control in place to handle this.
Is this typical or do most companies use one or two admins that take care of the entire system? We are starting off with five Lines of Business using the system. We are not sure whether to use our LOB analysts to make the changes in PROD or just the system admins do all changes. Just looking for best practices and what is most efficient.
Thanks for any feedback.
Mike
Is this typical or do most companies use one or two admins that take care of the entire system? We are starting off with five Lines of Business using the system. We are not sure whether to use our LOB analysts to make the changes in PROD or just the system admins do all changes. Just looking for best practices and what is most efficient.
Thanks for any feedback.
Mike