OnDemand User Group

Support Forums => Other => Topic started by: akstrom on November 24, 2022, 02:01:53 AM

Title: CD-ROM installations and missing file
Post by: akstrom on November 24, 2022, 02:01:53 AM

Hi
I got an email from someone who is a customer of our company, but not from my department.
He has got a CDROM with documents but he struggles to open the client after installation.
Looks like all works ok untill he gets to the login part, then he gets an error : ARSSCK32.DLL not found

Anyone who has this file and can copy the file and email it to me ?

Worth mentioning : He has tried to install the cdrom 3 times, and it worked on one pc, they where able to login and view documents .. but then it did not work again

Title: Re: CD-ROM installations and missing file
Post by: Justin Derrick on November 24, 2022, 09:34:48 AM

Probably better off to download an old version of the client and try to use that to access the CD ROM as a server.

Clients prior to v8.5 can be found here:

ftp://ftp.software.ibm.com/software/ondemand/fixes/v841/

-JD.

Title: Re: CD-ROM installations and missing file
Post by: akstrom on November 29, 2022, 01:01:15 AM

Thanks, Justin !