OnDemand User Group
Support Forums => Other => Topic started by: Gobi21 on January 08, 2015, 11:02:49 PM
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Hi,
we are using the below arsdoc command to retrieve the documents from OD.
/opt/ondemand/bin/arsdoc query -u admin -p xxxxxx -h xxxxxxxx -f F106B002 -i "where ENTITY_ID = 89010000000" -o /tmp/output_F106B002.txt -v
Here is the error message:
01/09/15 04:09:25: Starting arsdoc. Version: 8.4.0.2
01/09/15 04:09:25: /opt/ondemand/bin/arsdoc query -u admin -h xxxxxxxxx -f F106B002 -i where ENTITY_ID = 890118763124 -o /tmp/output_F106B002.txt -v
01/09/15 04:09:25: Attempting login for userid 'admin' on server 'xxxxxxxxx' ...
01/09/15 04:09:25: Login unsuccessful
01/09/15 04:09:25: Connection cannot be established for the xxxxxxxxx server
01/09/15 04:09:25: arsdoc completed.
No detailed error message is available here to check why the connection is failing. Is there anyway i can check the issue log for this command..
I am able to login to client using the given userid and password.
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Well, start with the basics -- what does the System Log say? Is your server configured for case sensitivity? Are the client & server at compatible versions/platforms? Are you running arsdoc on the server, or a different machine on the network? If so, is there a firewall between those two systems?
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I would also suggest to look deeper at the -h xxxxxxxx I've seen this simple mistake made many times. Make sure it matches up with the instance name in your ars.ini file, it not it will treat it as a host name