OnDemand User Group

Support Forums => Content Navigator => Topic started by: DDP021 on December 11, 2017, 09:18:48 AM

Title: AFP data alignment issue
Post by: DDP021 on December 11, 2017, 09:18:48 AM
We have an application loading 'True' afp data into CMOD....We have been using IBM Webi for viewing..Have no issues there..Recently began testing with Content Navigator...Users reports an issue when viewing this AFP report...It appears every other page has alignment issues...The pages with alignment issues the data is moving up one line......It appears with it being data, it would be related to a Pagedef...The 'boxes' on the form (formdef) remains in the same position...Its the data itself that is shifting every other page...Has anyone else encountered data alignment issues with Content Navigator?..As indicated, same exact version is viewed fine in Webi
Title: Re: AFP data alignment issue
Post by: DDP021 on January 09, 2018, 10:50:56 AM
Our systems team came back and indicated the following:  "the AFP2PDF utility we use can not convert AFP to PDF 100% authentically.  To overcome this, the application team has to add more space between header and content."  Has anyone else heard of this?
Title: Re: AFP data alignment issue
Post by: Justin Derrick on January 09, 2018, 07:14:02 PM
I'd consider that a bug in the tool that does the transformations.

-JD.
Title: Re: AFP data alignment issue
Post by: DDP021 on January 10, 2018, 03:37:46 AM
Our engineers reached out to Ricoh regarding this issue and they have provided a "fix" to try....will update on results after change has been applied....
Title: Re: AFP data alignment issue
Post by: DDP021 on January 11, 2018, 04:09:13 AM
Well initial fix from Richoh didn't fix issue...They are asking for the AFP data....As indicated, same data views fine using webi....
Title: Re: AFP data alignment issue
Post by: Ed_Arnold on January 11, 2018, 12:55:21 PM
This has nothing to do with solving the problem.  I'm curious as to whether the AFP passes the arsafpd checking.

https://www.ibm.com/support/knowledgecenter/en/SSEPCD_9.5.0/com.ibm.ondemand.administeringmp.doc/arsafpd.htm (https://www.ibm.com/support/knowledgecenter/en/SSEPCD_9.5.0/com.ibm.ondemand.administeringmp.doc/arsafpd.htm)

Ed