OnDemand User Group

Support Forums => Windows Client => Topic started by: sintrs on January 02, 2019, 06:45:26 AM

Title: Received error ARS0442E when upload document (file-add document)
Post by: sintrs on January 02, 2019, 06:45:26 AM

Can anyone shine some light on this message:
Message . . . . :   Instance 'ONDTEST' sent severity 2 message number 442 for
  user '*********' at '2019-01-02 11:57:19.188184'.                           
                                                                             
Cause . . . . . :   'ARS0442E File Transfer failed:
   Name(Mst_App_Group.Mst_App_Group.*******)'.   

Running Win10 with 10.1 client against 9.5 server
The merssage appears when i attempt to run Add Document from the client

Title: Re: Received error ARS0442E when upload document (file-add document)
Post by: Justin Derrick on January 02, 2019, 07:56:02 AM

It's not in the CMOD Error Message reference.  Time to open a PMR and ask IBM to add the error to the documentation.  :)

-JD.

Title: Re: Received error ARS0442E when upload document (file-add document)
Post by: Ed_Arnold on January 02, 2019, 01:32:52 PM

Please do open a PMR.

In the meantime,  try this:

You may need to add the following parameters to ars.cfg of the OnDemand server.

 ARS_DOWNLOAD_DIR=
 ARS_DOWNLOAD_TMP_DIR=

For example:

 ARS_DOWNLOAD_DIR=/arstmp
 ARS_DOWNLOAD_TMP_DIR=/arstmp
 
Then restart the OnDemand server and retest.

Here is a link to an FAQ on the subject.

http://www-01.ibm.com/support/docview.wss?uid=swg21686382 (http://www-01.ibm.com/support/docview.wss?uid=swg21686382)

Ed