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Support Forums => MP Server => Topic started by: Jaydeep Mehta on June 15, 2020, 08:22:16 AM

Title: ARS0114E Unable to open file
Post by: Jaydeep Mehta on June 15, 2020, 08:22:16 AM

Hi All,

Need your help on below error .
We have setup of CMOD 10.5 and start testing of Load Data but getting below error . Could you please help .

7015:140172842358528 06/16/2020 00:38:07:534728 FLOW arscs.c(22023)ArcCSP_DocAdd:Return arccs return code=0,ARCCS_OKAY
7015:140172842358528 06/16/2020 00:38:07:534730 FLOW arscs.c(22255)ArcCS_DocAdd:Return arccs return code=0,ARCCS_OKAY
7015:140172842358528 06/16/2020 00:38:07:534734 ERROR arssmcac.c(4028)ArcCACHE_Store:Server message msg timestamp=2020-06-16 00:38:07.525189 msg userid=ADMIN msg severity=2 msg num=114 msg text=ARS0114E Unable to open file >/ecmdata-cmd/ARCHIVE/DBCMOD/28429/SL/DOC/1436FAA<.  The error number is 13  Srvr->dla200130104840<- msg appl=N msg logid=1937996081
7015:140172842358528 06/16/2020 00:38:07:534739 ERROR arssmcac.c(4028)ArcCACHE_Store:ARSLOG message msg num=114
7015:140172842358528 06/16/2020 00:38:07:534746 FLOW arsmsg.c(449)ArcMSGP_ArsLog:Enter

Title: Re: ARS0114E Unable to open file
Post by: Justin Derrick on June 15, 2020, 10:17:52 AM

Error number 13 is Permission Denied.

Make sure your permissions are good!

-JD.

Title: Re: ARS0114E Unable to open file
Post by: Jaydeep Mehta on June 16, 2020, 06:28:24 AM

Hi Jd,

Thanks for update .

Where we need to check permission on DB2 level or File system level.?

actually our cache mount is define on a shared storage .
and for that cache mount user owner is same as CMOD instance user but group owner is different.and Also cache mount having 755 permission .


drwxr-xr-x.   3 svccmind      grpcmind              17 Apr 10 19:09 ecmopt
drwxrwxr-x.   2 svccmind      svcecmcifsdev          0 May 15 10:10 arscache1

is the cache mount user and group shoul be same as CMOD instance User and group ..?
 

Title: Re: ARS0114E Unable to open file
Post by: Justin Derrick on June 16, 2020, 01:58:17 PM

Re-read the installation guide...  Cache ownership, group membership, and modes are picky! 

Cache should be owned by the CMOD instance owner, have the same primary group as the instance owner, and the main directory permission should be restrictive - rwx for the owner, and nothing for anyone else, a.k.a. "chmod 700".  Never modify any of the subdirectories in the cache though.  The modes are meaningful to CMOD, and store information on the state of data migration to secondary storage.

-JD.

Title: Re: ARS0114E Unable to open file
Post by: jsquizz on June 18, 2020, 07:17:43 AM

Quick tidbit,

many, many moons ago- one of our SA's set /ARSCACHE to 775 for some reason.

Loading/retrievals were giving all kinds of errors..similar to yours

Title: Re: ARS0114E Unable to open file
Post by: Jaydeep Mehta on June 19, 2020, 01:07:39 AM

Thanks Justin for your help and support .

Title: Re: ARS0114E Unable to open file
Post by: Justin Derrick on June 19, 2020, 08:17:51 AM

Did you get it fixed?  What was the solution?  Don't forget to show us how you fixed it, so that other visitors in the future can benefit from the help you received here!

-JD.