OnDemand User Group
Support Forums => MP Server => Topic started by: MHassan on November 01, 2020, 06:55:00 AM
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Hello,
I have an issue after loading pdf to CMOD server when i try to open the document from ondemand client or from navigator it retrieve an error The server failed while retrieving a document and when i checked the logs there is no error appear in system log
But it retrieve the .ard files without any problem and the 2 Application groups assigned to cache storage
So anyone faced this issue before or have any idea why this happening
Thanks in advance
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I know I've said it many times, but I'll say it again... there just isn't enough information in your post for us to determine the problem.
Help US to help YOU by making it easy for us to understand the problem. Describe the versions of CMOD, DB2, and Operating System at a minimum. Tell us what you've investigated or tried to fix the problem, and what the result was.
Show us your configuration, especially storage management. And there is usually an error in the system log when there's a failure of any kind, so a screen shot of the System Log would be nice too.
Until then, there's very little we can say, other than "check everything".
-JD.