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MP Server / Re: ARSJESD
« on: Today at 08:40:47 AM »
Thank you.
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Hello,
Our problem is with ARSJESD, the files that normally come in after sent from the mainframe get processed and this directory remains empty. We're seeing some file processed correctly and others are not. We reviewed the capture log file and for the files that are not being removed we noticed the OUTGRP=LAST record is not in the log. This is what's causing the files to be left behind because the script that removes them never finds the OUTGRP=LAST. This started after an upgrade to RHEL8. We think there is an issue with the ARSJESD, can you support. Any info is appreciated.
Our problem is with ARSJESD, the files that normally come in after sent from the mainframe get processed and this directory remains empty. We're seeing some file processed correctly and others are not. We reviewed the capture log file and for the files that are not being removed we noticed the OUTGRP=LAST record is not in the log. This is what's causing the files to be left behind because the script that removes them never finds the OUTGRP=LAST. This started after an upgrade to RHEL8. We think there is an issue with the ARSJESD, can you support. Any info is appreciated.
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Content Navigator / Re: CMOD rollback after failed software upgrade
« on: January 29, 2024, 08:44:10 AM »
Thanks for your recommendation. I will share this with the team.
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Content Navigator / CMOD rollback after failed software upgrade
« on: January 26, 2024, 03:50:15 PM »
Hello, my team tried to upgrade CMOD to v10.0.5.7 and had to rollback due to installer issues. Team rolled back from a snapshot prior to the upgrade. Now some of the incoming CMOD report files are failing to load with the error below. Has anyone experienced this and or can provide some insight into a resolution?
An error occured. Consult the sys admin and system log
"Unable to store object >2546258< Object size 300"
An error occured. Consult the sys admin and system log
"Unable to store object >2546258< Object size 300"
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MP Server / Re: Downloading Spectrum Protect from Passport Advantage
« on: October 27, 2023, 06:57:39 AM »
Thanks for the information guys. We were able to contact a sales rep that also provided direction to obtain the software needed. Thanks again and have a good weekend.
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MP Server / Re: Downloading Spectrum Protect from Passport Advantage
« on: October 25, 2023, 08:11:34 AM »
The process fails in IBM PA. The Spectrum Protect product do not show up, in our entitlement, even thought we pay for maintenance, for CMOD. I have tried searching many different ways but does not show up to be available for down load. It would be helpful if we also knew the product ID for Spectrum Protect for Content Manager OnDemand for the windows version but can't seem to find that either.
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MP Server / Downloading Spectrum Protect from Passport Advantage
« on: October 20, 2023, 12:08:29 PM »
Hello,
We've been unsuccessful trying to download the Spectrum Protect8.1 from IBM passport advantage. We still pay maintenance on CMOD and we thought Spectrum Protect would come with this. Has anyone had this issue and was able to resolve?
Michael
We've been unsuccessful trying to download the Spectrum Protect8.1 from IBM passport advantage. We still pay maintenance on CMOD and we thought Spectrum Protect would come with this. Has anyone had this issue and was able to resolve?
Michael
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Content Navigator / ARSDOCGET Command scripts
« on: February 11, 2022, 08:34:30 AM »
Hi all,
Just a question here. I have an "arsdocget" command script to pull back report files from CMOD archives based on load id & rpt name. However is there a known arsdocget command script that includes a date range parameter to pull multiple report files at once? An example of a command is shown below that pulls on one report file.
arsdoc get -vh localhost -u CMODLOAD -p /export/home/cmod/loaddstash -G MLICA_AG5_DF -X 88162-1-0-37348FAA-20210722000000-20210722000000-148004 -caN -d /cmod/Mike -o /MLICA_AG5_DF.ML000019-DF.20210722204524097590.ARD
Just a question here. I have an "arsdocget" command script to pull back report files from CMOD archives based on load id & rpt name. However is there a known arsdocget command script that includes a date range parameter to pull multiple report files at once? An example of a command is shown below that pulls on one report file.
arsdoc get -vh localhost -u CMODLOAD -p /export/home/cmod/loaddstash -G MLICA_AG5_DF -X 88162-1-0-37348FAA-20210722000000-20210722000000-148004 -caN -d /cmod/Mike -o /MLICA_AG5_DF.ML000019-DF.20210722204524097590.ARD
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Content Navigator / Re: CMOD PDF Fails to Load
« on: January 26, 2022, 10:23:13 AM »
I found the load id in the Syslog and also tried jsquizz recommendation. This worked and I was able to load the PDF file into CMOD. Thanks guys!!
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Content Navigator / CMOD PDF Fails to Load
« on: January 25, 2022, 03:30:01 PM »
I'm trying to reload a PDF file however it fails to load because CMOD gives the error "Fails to load because a previous failed file of the same name needs to be unloaded"? How can a file that failed to load be unloaded? There's no record of the failed file's LoadId in the System Load to unload. Tried attaching a doc, but it's not working. Anyone ever experience this before?
Error Code -
"Loading was unable to continue due to encountering a previously failed load of the same name that has yet to be unloaded"
Error Code -
"Loading was unable to continue due to encountering a previously failed load of the same name that has yet to be unloaded"
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Content Navigator / AFP report view issues after ICN v3.03 migration to the Azure Cloud
« on: March 22, 2021, 12:52:52 PM »
Our ICN v3.03 was migrated to the cloud on 03/19. Now the AFP report data is out of alignment when viewing the documents in ICN CMOD. The data has shifted to the left of the page. This includes the older past reports that have loaded as well. I'm told it is possibly a font issue but I also thought to leave a message here to see if anyone has any thoughts on what could be causing this issue.
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Windows Client / Re: CMOD Client 10.1 on Win7 upgrading to Win10 64-bit
« on: May 14, 2020, 08:22:29 AM »
Thanks for the reply. I'll move forward and get the new Win10 laptop.
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Windows Client / CMOD Client 10.1 on Win7 upgrading to Win10 64-bit
« on: May 08, 2020, 12:04:11 PM »
Hi,
I have to upgrade to a Win10 64-bit machine and the Adobe is not compatible with 64-bit machines. The Wizard does not work when trying to index graphically to create PDF reports with the PDF indexer. I have to eventually turn in my Win7 32-bit machine, so is there a workaround or fix?
I have to upgrade to a Win10 64-bit machine and the Adobe is not compatible with 64-bit machines. The Wizard does not work when trying to index graphically to create PDF reports with the PDF indexer. I have to eventually turn in my Win7 32-bit machine, so is there a workaround or fix?
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Report Indexing / Re: Line Data rpt.(ascii) Index Issue
« on: August 01, 2017, 12:08:07 PM »
Thanks for the helpful information. Before troubleshooting, my client revised the index values required for the report. After redefining to the new index values the report loaded successfully.
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