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MP Server / Unable to view newly loaded documents from cache
« on: July 01, 2022, 01:22:35 PM »
Hi all,
Has anyone had this error before:
"The server failed while retrieving a resource group."
I got this error on a 10.5.0.4 server after loading a brand new file. It occurred when I try to open a newly loaded document from the hitlist in the thick client. Furthermore, I am able to open an older document on the same server. One other thing that I noticed is that in the latest file in /arscache/cache1/retr/.../DOC directory has a link to a file that does not exist in the other cache directory.
Details about the server:
This is a newly created Linux box. We migrated the cache directories over from the pre-existing server using rsync. I have checked the umask value of the arscache directories and they are 0022. All the permissions match in all the cache directories as well.
Thanks in Advance John.
Has anyone had this error before:
"The server failed while retrieving a resource group."
I got this error on a 10.5.0.4 server after loading a brand new file. It occurred when I try to open a newly loaded document from the hitlist in the thick client. Furthermore, I am able to open an older document on the same server. One other thing that I noticed is that in the latest file in /arscache/cache1/retr/.../DOC directory has a link to a file that does not exist in the other cache directory.
Details about the server:
This is a newly created Linux box. We migrated the cache directories over from the pre-existing server using rsync. I have checked the umask value of the arscache directories and they are 0022. All the permissions match in all the cache directories as well.
Thanks in Advance John.