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Messages - spond

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16
You could use the ODFolder.searchCountHits() to get the count back. You wouldn't need to change anything in the folder setting or maxHits setting.

17
Report Indexing / Re: Graphical Indexer
« on: September 02, 2020, 05:50:36 AM »
This issue looks it may be remedied by enabling short names on the Windows 2016 server. - applicable when there are embedded spaces in the installation path. You can find details here:

https://www.ibm.com/support/pages/content-manager-ondemand-installation-considerations-windows

18
Windows Client / Re: the 'copy documents to file ' function
« on: May 26, 2020, 10:25:31 AM »
Hi. To disable the "Copy document pages to file" capability, remove permissions for the user (or *PUBLIC) that you do not wish to allow copy privileges for.  To alter permissions, use the Admin client, right-click on the Application Group ... Update ... Permissions tab, select the target user in the 'Selected' box and uncheck 'Copy' permissions for that user/group.

19
I'm not exactly sure how your application is using the ODWEK Java APIs - and I'm not going to review your code, but I will note the following about applications using ODWEK in a multi-threaded environment.

The ODServer object represents a single connection to an OnDemand server. This object, and all objects created from it (ODFolder, ODHit, etc...) must not be access by multiple threads at the same time. If the application needs to handle large numbers of users, it is recommended to either create a single ODserver object per user or create an ODServer connection pool where these connections can be doled out to a single transaction at a time.

It is the responsibility of the application developer to make sure they are preventing simultaneous access to an ODServer object.

Here is a really good white paper on best practices for developing applications using the ODWEK Java APIs - with sections specifically on threading, synchronization, and connections.
https://www-01.ibm.com/support/docview.wss?uid=tss1wp101203

Here is a link to the ODWEK Java API Redbook – although it is several years old, this requirement still applies and hasn’t changed since the writing of this redbook. - Chapter 6.2.2 discusses ODWEK Java API objects and threads. Chapter 6 covers connection pooling and handling connections. Chapter 6.4 on Thread Safety covers the ODWEK requirement regarding ODServer objects and multiple threads.

http://www.redbooks.ibm.com/abstracts/sg247646.html

I don't know if this is your issue or not but should give you some background into writing ODWEK applications and is a great place to start when trying to suss out issues.

20
If you're seeing a problem outside of the text overlapping issue, you will need to open a ticket with support.

21
Also, I forgot to mention (although L2 support will mention this when you contact them), as always, you must be at the latest V10.1.0.5 fix pack to apply the HTML5 Viewer fix.

22
Without understanding your folder definition, I'd suggest first turning on query logging for the Application Group(s) in the folder. Then perform the search from the Windows client where you get 1 hit. Perform your query using ODWEK, and in the System Log Msg 65, verify that the query from AGID from the Windows client search matches the AGID from the ODWEK search.


23
This is a known problem related to some changes Chrome made at version 77. Please contact support for an updated HTML5 viewer.

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