Messages

31

MP Server / The server failed while retrieving a document

« on: November 01, 2020, 06:55:00 AM »

Hello,


I have an issue after loading pdf to CMOD server when i try to open the document from ondemand client or from navigator it retrieve an error The server failed while retrieving a document and when i checked the logs there is no error appear in system log

But it retrieve the .ard files without any problem and the 2 Application groups assigned to cache storage

So anyone faced this issue before or have any idea why this happening

Thanks in advance

32

Content Navigator / CMOD Issue while retrieving documents in navigator

« on: September 10, 2020, 02:41:22 AM »

Hello,

Can anyone help me if faced this issue , after configured CMOD with Navigator and i connected to the repository and created a desktop in navigator , while i try to retrieve documents in navigator it don't retrieve the documents but it retrieve the documents normal in CMOD client , the CMOD administrator client is installed on windows environment while the navigator is installed on AIX server and the CMOD server itself is installed in another server on AIX also but different from the server that navigator is installed on it , And when i try to check my sysOut.log and sysErr.log no error appeared in logs ,

So anyone can help me with this issue ?

33

Report Indexing / Re: Text file autoload

« on: August 26, 2020, 02:27:52 AM »

Thank you very much myersel and jsquizz for your answer , it worked fine

34

Report Indexing / Text file autoload

« on: August 24, 2020, 09:51:15 AM »

Hello,

While i am trying to load a file with .txt after using ACIF Line data indexer , how to run this in deamon mode without running the arsload command manuel ?

Thanks in advance

35

Report Indexing / Re: AIX autoload issue

« on: August 13, 2020, 10:07:11 AM »

Hello arnold,

Thank you very much , this solved my error !!!

36

Report Indexing / AIX autoload issue

« on: August 13, 2020, 05:08:19 AM »

Hello,

I have an issue when i try to load from AIX server by running the command line arsload -v -d /ibm/opt/IBM/ondemand/V10.5/arsload -I ARCHIVE -t 5 -u admin -p adminadmin -B "AG.APP.IGN.EXT"
then when i copy the file to the directory that i specified in my command  -d /ibm/opt/IBM/ondemand/V10.5/arsload the file should be loaded automatic but the file is renamed and it but .Failed in the last name of the file

and this is the log :
2020-08-13 14:04:19.617534: ARS4302I Indexing started, 169556396 bytes to process
                          : exec(): 0509-036 Cannot load program /ibm/opt/IBM/ondemand/V10.5/bin/arspdoci because of the following errors:
                          :    0509-150   Dependent module libDL150ACE.so could not be loaded.
                          :    0509-022 Cannot load module libDL150ACE.so.
                          :    0509-026 System error: A file or directory in the path name does not exist.
2020-08-13 14:04:19.627167: ARS4309E Indexing failed

So anyone have idea about this issue

37

Documentation / Document Template

« on: August 10, 2020, 03:43:16 AM »

Hello,

Is there anyone can provide me with a CMOD Documentation template for implementation for customer that discuss to customer what i am going to do in CMOD that Contains stuff like Application groups, Application , Security , Fields, etc ?

I will be Very thankful if anyone can provide me this template

38

Report Indexing / Re: ACIF lineData Arabic

« on: July 15, 2020, 05:56:48 AM »

Code page 850 is for Western European languages. It looks like code page 864 or 1256 would be correct for ASCII Arabic data.

Both codepage didn't work for me , the only codepage that worked for me is 1208 that appeared fine in navigator but in CMOD client appeared as the screenshot in my previous replies some are fine and some are messy

39

Report Indexing / ACIF line Date Indexing Failed

« on: July 14, 2020, 05:05:03 AM »

Hello ,

Sorry for asking to much , but i am novice in ACIF lineData , but i have text file that generated from a system as a text file , i edit the file to add a carriage control character in the first column to know each new document but when i try to load this error appears to me , so anyone can explain to me why this happen


APK346W DATA IN AN INPUT RECORD OR PAGEDEF RESOURCE IS INVALID: A SKIP TO A NONEXISTENT CHANNEL = '09'X ON RECORD NUMBER = 2 WAS DETECTED WITHIN THE LND STRUCTURED FIELDS.  OUTPUT WAS FORCED TO SINGLE SPACING, WHICH MAY CAUSE BLANK PAGES.
                          : APK346W DATA IN AN INPUT RECORD OR PAGEDEF RESOURCE IS INVALID: A SKIP TO A NONEXISTENT CHANNEL = '09'X ON RECORD NUMBER = 3 WAS DETECTED WITHIN THE LND STRUCTURED FIELDS.  OUTPUT WAS FORCED TO SINGLE SPACING, WHICH MAY CAUSE BLANK PAGES.
                          : APK346W DATA IN AN INPUT RECORD OR PAGEDEF RESOURCE IS INVALID: A SKIP TO A NONEXISTENT CHANNEL = '09'X ON RECORD NUMBER = 4 WAS DETECTED WITHIN THE LND STRUCTURED FIELDS.  OUTPUT WAS FORCED TO SINGLE SPACING, WHICH MAY CAUSE BLANK PAGES.
                          : APK441I ACIF AT PSFz470 HAS COMPLETED ABNORMALLY WITH RETURN CODE 8.
2020-07-14 11:52:07.096163: ARS4309E Indexing failed

40

Report Indexing / Re: ACIF lineData Arabic

« on: July 14, 2020, 04:27:13 AM »

Hello JD,

It seems it works fine on the navigator with the codepage (1208 )like the screenshot below , but on the CMOD client it appear  that it has an issue as the screenshot i provided before ,
Thank you JD for your effort
Modify message

41

Report Indexing / Re: ACIF lineData Arabic

« on: July 13, 2020, 11:21:42 AM »

Which codepage are you using for processing / displaying this?  I'd suspect you'd need the file produced in Unicode, and then use the corresponding Unicode codepage to match it when working with ACIF.  Otherwise, I suspect you're mixing codepages, which I don't think would work at all.

-JD.

Hello JD,
Thanks for reply , i am using 850 codepage for processing , the file is produced in UTF-8 , but it contain english and arabic mixed content, so i can't found a codepage that will generate the file as it is , and the one i found only was Codepage=(1208) but it shows a line fine and the next line the characters are separated from each other  like the screenshot below

42

Report Indexing / ACIF lineData Arabic

« on: July 13, 2020, 06:35:35 AM »

Hello ,

I am trying to index a .txt file with line data that have arabic content but when i try to set my triggers and fields with report wizard , the arabic content is appeared like the screenshot i provide below , so anyone have an idea if i want to index .txt files with arabic content how to appear normal like the option in the pdf indexer 9output hexadecimal strings).

43

Report Indexing / Re: arload with pdf on AIX

« on: July 12, 2020, 07:35:51 AM »

Thanks all for all for your replies , i will open a PMR with IBM because i can't find the cause of the problem

44

Report Indexing / Re: arload with pdf on AIX

« on: July 08, 2020, 01:59:41 AM »

Again, you're not providing enough information.  You've only given a portion of the output, and it makes it impossible to tell what's happening.  Also, you can cut and paste the text of the output, instead of posting photos.  There isn't an obvious error, just what appears to be the indexer stopping.

Does the arsload process crash with a segfault or core dump on AIX, in the same way it does on windows?

-JD.

First of all ,sorry for not giving enough information here is the output that appear in cmd:

2020-07-07 16:47:44.350414: ARS4309E Indexing failed
2020-07-07 16:47:45.678331: ARS4318E Processing failed for file >GRN.pdf<
ARS1107E An error occurred.  Contact your system administrator and/or consult the System Log.  File=arsload.c, Line=16870
ARS4323E Unable to log load information
2020-07-07 16:47:59.240128: ARS4327E Processing has stopped.  The remaining files will NOT be processed.

and when i try to open log from system log in client it show me error message :

The document is not displayable or printable

I didn't try on AIX because the CMOD administrator and client and pdf Indexer is on Windows , so thats what i am using in my project

45

Report Indexing / Re: arload with pdf on AIX

« on: July 07, 2020, 07:47:23 AM »

Well, the load is failing at the indexing step.  However, this shouldn't result in a crash, and is likely a bug.  It's probably best to open a Service Request with IBM to help them determine the cause and get the bug fixed for the next CMOD Fixpack.  Here's a shortlink to the IBM Service Request page:  http://CMOD.co/sr

-JD.

Thank you Justin for your reply , but this error appear to me in cmd is this familiar to you or this is a bug as you said - you can find the screenshot of the error attached