Messages

1

General / Re: AFP with colored JPEG

« on: November 11, 2020, 06:37:50 AM »

Just wanted to share something that worked for me. Not sure if it's right solution or just a workaround.

The colored JPEGs were opened using MS Paint (in Edit Mode) and were "re-saved"  as a JPEGs again.
Now the AFPs generated using these "re-saved" JPEGs were viewable in the CMOD viewer without any issues. The viewer did not crash or anything! 

From what I could see, the re-saved JPEGs were having JFIF metadata in addition to whatever other attributes the image already had.

I would be grateful if anyone else has faced the said issue and has a better solution/workaround than what I have seen. Please do post here! 

2

General / AFP with colored JPEG

« on: November 04, 2020, 02:21:24 AM »

Hi All,

Would anyone know why the CMOD client would crash when trying to view an AFP with a colored JPEG images in it?

We did not see this behavior when the AFP had black-and-white JPEG images in it. 

It might not be because of the color or black-and-white appearance, but this is the only difference that I could see for now.

Is there any specific JPEG format that is required for compatibility? Any article that I could refer to?

Please let me know.

Thanks in Advance.

Regards,
Puneet

3

General / Re: Failed Loading AFP to OD server

« on: October 01, 2020, 04:10:51 AM »

It happens so that the CMOD team was using AFPDMP to validate the AFP before invoking the load to server. Upon skipping the validation step the AFP is loading fine. 

4

General / Failed Loading AFP to OD server

« on: September 09, 2020, 11:13:38 PM »

Hello All,

I'm facing a peculiar issue where when I send a bunch of documents in a single AFP file it fails to load, however when I send the same set of documents segregated into 1 / 2 / 5 document(s) per AFP file, these have loaded successfully .

I understand that the CMOD server has a 2 GB limit on accepting an AFP file, but my AFP file (consisting of all the documents) is only around 4 MB.

Has anyone faced such an issue? If yes, I would request to know the possible root causes and the resolutions?

Unfortunately, I don't have a comprehensive log to post here as the team managing the CMOD server is not providing the same  .

Thanks in Advance.

Regards,
Puneet