Messages

121

MP Server / Re: CMOD ICN viewer issue

« on: July 29, 2021, 12:51:38 PM »

There are a couple good google hits that look promising for CWWIM4537E:

This one talks about ICN:  https://www.ibm.com/support/pages/login-fails-because-virtual-member-manager-cannot-find-user-cwwim4537e

This one talks about looking at a trace to resolve the issue:  https://www.ibm.com/support/pages/login-fails-because-virtual-member-manager-cannot-find-user-cwwim4537e

Either of those help?

Ed

122

Windows Client / Re: Error viewing AFP - Event Log error references FTDBDT.DLL

« on: July 29, 2021, 12:33:48 PM »

Joe - thanks for posting the resolution.  I never would have figured that one out.

Ed

123

MP Server / Re: ARS2089E error while extracting with arsdoc get

« on: July 19, 2021, 01:34:23 PM »

>  I would like to find a new easier way to find documents/objects which are not available without running arsdoc get plenty times.

I'm guessing - and this is just a guess - that some storage set has been inadvertently deleted.

If you can figure out the node id and do a mapping to the arsnode table then that may signal to you in advance what to avoid retrieving.


> I would like to know if problematic documents can be rescued or not.

Can't help on that one, and am not hopeful. 

Maybe if you come up to a supported release and open a PMR somebody may have a trick up their sleeve, but my confidence level is low.

Ed

124

MP Server / Re: ARS2089E error while extracting with arsdoc get

« on: July 15, 2021, 06:10:37 AM »

Does it help if fewer documents are retrieved per query?

Ed

125

MP Server / Re: ARS2089E error while extracting with arsdoc get

« on: July 14, 2021, 03:45:26 PM »

When I google on TYPE OF RESOURCE 00000302 it says table space page is the problem.

Looked at a few old records that had the same error code (-911) and the answer has always been that the DBAs need to drill down to figure out what the problem is, that the application coder usually doesn't have the visibility within the system to determine what the problem could be.

Ed

126

Announcements & News / Re: CMOD v10.1 to v10.5

« on: July 12, 2021, 01:35:07 PM »

We are planning on getting CMOD 10.5 up on our test system and was wondering if anyone has any tips or advice for this upgrade?  A checklist of things to look out for or a heads up on issues you had. Does the data structure from 10.1 carry over to 10.5?

Thanks in advance,
Mark

The 10.1 -> 10.5 should be relatively painless.  You have the readme in hand, right?  No database table changes. 

Ed

127

Windows Client / Re: Error viewing AFP - Event Log error references FTDBDT.DLL

« on: July 06, 2021, 03:37:22 PM »

I'm out of bullets.  Better open a problem record.

Ed

128

Windows Client / Re: Error viewing AFP - Event Log error references FTDBDT.DLL

« on: July 02, 2021, 05:44:06 PM »

The 10.5.0.2 client has an updated AFP Viewer and fixes some other AFP issues.

vhttps://www.ibm.com/support/pages/system/files/inline-files/READCLNT_1.txt

I'd try that before I'd do anything else.

Ed

129

z/OS Server / Re: 10.1 Release Notes

« on: June 18, 2021, 06:36:27 AM »

Is this still the case. We have other problems with 10.1, OAM issues, but not S0C1.
Release                  z/OS 2.1.0 (SPLevel 7.2.1)   

Yes.  I hope you can get to z/OS 2.2.0 soon.

Ed

130

MP Server / Re: arsload fails in 8.5.0.5

« on: June 08, 2021, 06:43:49 PM »

Hmmmm - from the 9.0 readme:

   
2.2.9.0.0.5) Release (9.0.0.5)
           ...
           PI10297 - Arsload can crash when indexing PDF files larger than 150MB

Ed

131

MP Server / Re: arsload fails in 8.5.0.5

« on: June 08, 2021, 06:40:09 PM »

Hmmm - just a guess but it looks like 8.5.0.5 came out in 2012/05/11.

And what we're talking about is something on top of (newer than) 8.5.0.5?

9.0.0.1 came out in 2013-02-05 so one would think it would be in there.

Taking a look at the V9.0 readme...

https://cmod.wiki/dox/CMOD-v9.0-README.txt

...is there an APAR number associated with this hotfix?

Ed

132

MP Server / Re: Upgrade from Redhat 6-7, CMOD 9.5-10.5, Latency Issues

« on: June 08, 2021, 01:14:00 PM »

Confessing that I know next-to-nothing about Linux, I was curious so I did a quick google on redhat7 performance and found this:

https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/7/pdf/performance_tuning_guide/red_hat_enterprise_linux-7-performance_tuning_guide-en-us.pdf

Whew!  Too many ways to monitor or knobs to turn for me!

Ed

133

MP Server / Re: Upgrade from Redhat 6-7, CMOD 9.5-10.5, Latency Issues

« on: June 08, 2021, 07:58:48 AM »

> One of our SA's suggested rolling back the RHEL kernel to 7.8, due to some major features added in 7.9. We did that overnight, and sure enough when I logged on this morning, no bueno.

That means that didn't help?  That you're seeing the same symptoms?

Ed

134

MP Server / Re: Unable to start CMOD V10.5 after upgrade from V9.5

« on: June 02, 2021, 02:42:51 PM »

We also didn't want to wait. Ha! We re-ran all four steps to "remassage" the 9.5 tables.

It magically worked. Not sure what happened there.. strange

If you want a possible explanation I'd wager that the arsdb command used was the 9.5 version, not the 10.5 version.

Ed

135

Other / Re: ARSMAIN ERROR Help !

« on: June 02, 2021, 02:33:06 PM »

Do you suspect a defect that things are getting deleted that should?

Are you also deleting indexes?

https://www.ibm.com/docs/en/cmofm/10.5.0?topic=arsmaint-parameters

-c
Expires files from cache storage. Most customers should plan to schedule the ARSMAINT program to expire files every day.
-d
Expires indexes from the Content Manager OnDemand database. Most customers should plan to schedule the ARSMAINT program to expire indexes every day.

Ed