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MP Server / Re: CMOD 9.5 MP Load Fails - No System Log Error Message?
« Last post by Justin Derrick on November 30, 2020, 05:19:18 PM »
Yeah, I've actually got another customer with the same issue.  They upgraded late last year to v9.5, and they've noticed that failed loads are missing the error messages in their scripts.  They're looking at changing something like 600+ individual load scripts to incorporate the "2>&1" magic. 

MP Server / Re: CMOD 9.5 MP Load Fails - No System Log Error Message?
« Last post by Ed_Arnold on November 30, 2020, 04:00:59 PM »
Ah - Justin jogged my memory on this item in my 9.5 Release Notes:

Ed Arnold
OD/WEK & JAVA API / Automatically unload when error occurs
« Last post by fepin on November 30, 2020, 11:52:11 AM »
I am using the Odwek library in my java/spring microservice. When an error occurs sometimes we get the stacktrace in Java but the problem is that the "load" is still present on server side (with a load ID). Do we have the possibility to cancel and remove the load when the server crashes?

In other words, I would like the equivalence of the "-f" option of arsload command (used in cmd line)


CMOD v10.1
In cases like this, whoever produces the files needs to fix their process.  Content Manager OnDemand is an archive -- we shouldn't modify anything, ever.

If you want to detect the errors so you can reject them, then you need to build some custom code around arsload to do that testing first. 

MP Server / Re: CMOD 9.5 MP Load Fails - No System Log Error Message?
« Last post by Justin Derrick on November 30, 2020, 09:49:06 AM »
If you're running inside a script you need to 'redirect' standard error into standard output by adding this at the end:

arsload <options>  >arsload.log 2>&1

That will capture error messages as well as informational messages.  I think this behaviour changed in Content Manager OnDemand v9.x -- I believe that previous versions sent all messages (info & error) to standard output.

MP Server / Re: CMOD 9.5 MP Load Fails - No System Log Error Message?
« Last post by tjspencer2 on November 30, 2020, 05:54:49 AM »
Correct - running on AIX.

I'm not sure how a korn shell script running arsload commands on the command line would return anything but an arsload error - maybe it's capturing standard output from AIX?

Perhaps I need to capture standard output the next time my teammate attempts to load this particular file.

This is a strange use case that a load file fails with no Msg. 88.
MP Server / Re: Redaction in CMOD - What can you do?
« Last post by tjspencer2 on November 30, 2020, 05:48:56 AM »
Thanks so much for the GREAT explanation as always Justin!

The ask is to redact on export of the PDF statements themselves and not metadata.

If we end up going down this path, I'll share what/how we did it with the community!
Report Indexing / Download issue for PDF files as Damage file uploaded to CMOD
« Last post by MD MUSLEHUDDIN on November 30, 2020, 03:27:17 AM »

We are facing issue to download pdf files from CMOD and We are getting below error message in System log.

Error Message:
1. This file is Damaged
2. File does not begin with '%PDF

Issue happening because Damage file uploading to CMOD. We are creating batch files with 100 pdf files and uploading to CMOD. If one file is damage in a batch, full batch getting corrupted and uploading corrupted files. So we are unable to download files from CMOD as files is corrupted.

We are not getting any error logs at the time of Loading documents.

We want to restrict upload for damage files. Is there any option is available in CMOD to restrict upload damage file.

Thanks in advance for helping
Report Indexing / Font Issue in PDF Indexer
« Last post by MHassan on November 29, 2020, 03:06:08 AM »

We have a system that is generating pdf reports with custom font , and the pdf indexer can not recognize this font like the screenshot attached , and i have got the font library file with extension .ENC, so is there any way that i can import this custom font library in CMOD so that it can recognize it .
Other / Re: tsm connection to on-premises cloud cloud type s3 problem
« Last post by Justin Derrick on November 25, 2020, 03:14:18 PM »
Not sure...  but you mentioned Certificates, but the error message says HTTP (not HTTP_S_) -- might need to enable SSL on your connection?


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