Author Topic: WEBi 1.0.4.5 blank viewer  (Read 3173 times)

wdssnyder

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WEBi 1.0.4.5 blank viewer
« on: October 23, 2013, 06:19:19 AM »
Windosw7, IE9, Java 1.7 - when attempting to view 'Line Data document' the viewer is blank
Anyone know possible cause

wdssnyder

  • Guest
Re: WEBi 1.0.4.5 blank viewer
« Reply #1 on: October 29, 2013, 07:37:57 AM »
My blank viewer problem, was related to now being prompted to update Java. It appears starting with update 17, The Java runtime introduced a feature to consider itself old and out of date as of 05/16/2013. It is essentially a built in expiration.  So that means our users on version 17 have started to receive this prompt.  There doesn't seem to be easy way to suppress. Once a tested version of java is pushed to our users, we don't want them upgrading there java. How do you stop Java from wanting to update itself?