Author Topic: Error installing OnDemand V9.5 on Red Hat Enterprise Linux 7.3  (Read 4131 times)

mvega

  • Newbie
  • *
  • Posts: 7
    • View Profile
Error installing OnDemand V9.5 on Red Hat Enterprise Linux 7.3
« on: October 22, 2016, 01:03:58 AM »
Good morning,
I'm trying to do a new  install of CMOD 9.5  in a RHEL 7.3 with db2 10.1.04
i am following all the manual steps and when I try to do the  next step:

procedure To create an instance of Content Manager OnDemand:
1. Log in to the server as the root user.
Option Description
DB2 Type the following command at the prompt:
|
-I archive /opt/ibm/ondemand/V9.5/bin/arsdb -gcv
Where file is the name of the Content Manager

I get the following error
[Root @ localhost ~] # /opt/ibm/ondemand/V9.5/bin/arsdb -I archive -gcv
arsdb: Unable to load ARS4014E> DB2 <

Thanks for your help

Justin Derrick

  • IBM Content Manager OnDemand Consultant
  • Administrator
  • Hero Member
  • *****
  • Posts: 2228
  • CMOD Guru for hire...
    • View Profile
    • Tenacious Consulting
Re: Error installing OnDemand V9.5 on Red Hat Enterprise Linux 7.3
« Reply #1 on: October 22, 2016, 04:37:58 AM »
An error so common, it has it's own page in the wiki:

https://cmod.wiki/index.php/ARS4014E

-JD.
« Last Edit: December 14, 2017, 10:52:05 AM by Justin Derrick »
IBM CMOD Professional Services: http://TenaciousConsulting.com
Call:  +1-866-533-7742  or  eMail:  jd@justinderrick.com
IBM CMOD Wiki:  https://CMOD.wiki/
FREE IBM CMOD Education & Webinars:  https://CMOD.Training/

Interests: #AIX #Linux #Multiplatforms #DB2 #TSM #SP #Performance #Security #Audits #Customizing #Availability #HA #DR

mvega

  • Newbie
  • *
  • Posts: 7
    • View Profile
Re: Error installing OnDemand V9.5 on Red Hat Enterprise Linux 7.3
« Reply #2 on: October 24, 2016, 02:57:17 AM »
I've seen it, but speaks cmod 9.5 in aix not linux.
It may be for other reasons ?, because I made another instalation running this step with the archive user and i had no problems, but then I'm trying to start the arssockd, only start de arsobjd deamon.

Justin Derrick

  • IBM Content Manager OnDemand Consultant
  • Administrator
  • Hero Member
  • *****
  • Posts: 2228
  • CMOD Guru for hire...
    • View Profile
    • Tenacious Consulting
Re: Error installing OnDemand V9.5 on Red Hat Enterprise Linux 7.3
« Reply #3 on: October 24, 2016, 05:35:36 AM »
Ah.  It might be a different library that's missing.  Did you run the 'db2ln' command to put the DB2 libraries in /usr/lib?

-JD.
IBM CMOD Professional Services: http://TenaciousConsulting.com
Call:  +1-866-533-7742  or  eMail:  jd@justinderrick.com
IBM CMOD Wiki:  https://CMOD.wiki/
FREE IBM CMOD Education & Webinars:  https://CMOD.Training/

Interests: #AIX #Linux #Multiplatforms #DB2 #TSM #SP #Performance #Security #Audits #Customizing #Availability #HA #DR

mvega

  • Newbie
  • *
  • Posts: 7
    • View Profile
Re: Error installing OnDemand V9.5 on Red Hat Enterprise Linux 7.3
« Reply #4 on: October 26, 2016, 03:49:40 AM »
Good morning,

really, I had not run that step,when I did everything was correctly

thank you very much.

Now I have the following problem.

I created the archive instance with the port 7555, but if I put the port on ars.ini, the arssockd not start, and if I don't put the port, ie port = 0,  i can not connect to the server from the client.

 my configuration is as follows:

[root@localhost bin]# ./arssockd -Iarchive -Sv
ARS0286I Messaging initialization complete
ARS0287I Library server starting
ARS0291I Server instance: ARCHIVE
ARS0295I -------- Start of server configuration information --------
[@SRV@_ARCHIVE]
PROTOCOL=2
PORT=0
SRVR_INSTANCE=archive
SRVR_INSTANCE_OWNER=root
SRVR_OD_CFG=/opt/ibm/ondemand/V9.5/config/ars.cfg
SRVR_DB_CFG=/opt/ibm/ondemand/V9.5/config/ars.dbfs
SRVR_SM_CFG=/opt/ibm/ondemand/V9.5/config/ars.cache
HOST=192.168.0.10

[CFG]
ARS_NUM_DBSRVR=4
ARS_TMP=/tmp
ARS_PRINT_PATH=/tmp
ARS_DB_ENGINE=DB2
ARS_DB_IMPORT=0
DB2INSTANCE=archive
ARS_DB2_DATABASE_PATH=/arsdb
ARS_DB2_PRIMARY_LOGPATH=/arsdb_primarylog
ARS_DB2_ARCHIVE_LOGPATH=/arsdb_archivelog
ARS_DB2_LOGFILE_SIZE=1000
ARS_DB2_LOG_NUMBER=40
ARS_ORIGINAL_CODEPAGE=0
ARS_STORAGE_MANAGER=CACHE_ONLY
ARS_NUM_LICENSE=5

[DBFS]
DBFS1=/arsdb/db1/SMS                SMS
DBFS_NUM=1

[CACHE]
SMFS1=/arscache/cache1
SMFS2=/arscache/cache2
SMFS_NUM=2

--------- End of server configuration information ---------

and i can see the arssockd excecuting.

[root@localhost ~]# ps -ef |grep ars
root      6839     1  0 11:59 pts/0    00:00:00 arssockd: activity(0)
root      8582  7867  0 12:44 pts/1    00:00:00 grep --color=auto ars

My /etc/services

DB2_archive   60000/tcp
DB2_archive_1   60001/tcp
DB2_archive_2   60002/tcp
DB2_archive_END   60003/tcp
db2c_archive   7555/tcp


can you help me?


Justin Derrick

  • IBM Content Manager OnDemand Consultant
  • Administrator
  • Hero Member
  • *****
  • Posts: 2228
  • CMOD Guru for hire...
    • View Profile
    • Tenacious Consulting
Re: Error installing OnDemand V9.5 on Red Hat Enterprise Linux 7.3
« Reply #5 on: October 29, 2016, 04:39:35 AM »
I'd remove the "db2c_archive 7555" entry from /etc/services.  There's no requirement for an entry in the services file for CMOD or arssockd to run.

Is there a reason you're not able to run on the standard port?  It looks like you're building a test machine on your internal network or a VM, so there shouldn't be someone else already using that port.

Try running netstat to see if there's something already listening to port 1445 -- in which case, you can disable that process, then optionally reboot, and try starting Content Manager OnDemand again.

-JD.
IBM CMOD Professional Services: http://TenaciousConsulting.com
Call:  +1-866-533-7742  or  eMail:  jd@justinderrick.com
IBM CMOD Wiki:  https://CMOD.wiki/
FREE IBM CMOD Education & Webinars:  https://CMOD.Training/

Interests: #AIX #Linux #Multiplatforms #DB2 #TSM #SP #Performance #Security #Audits #Customizing #Availability #HA #DR

krcd

  • Guest
Re: Error installing OnDemand V9.5 on Red Hat Enterprise Linux 7.3
« Reply #6 on: August 21, 2017, 07:37:57 PM »
Hi, Did you manage to install ondemand on RHEL 6.3? Is the operating system version stable? Tell us please

Alessandro Perucchi

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1002
    • View Profile
Re: Error installing OnDemand V9.5 on Red Hat Enterprise Linux 7.3
« Reply #7 on: October 13, 2017, 02:54:14 PM »
Hi, Did you manage to install ondemand on RHEL 6.3? Is the operating system version stable? Tell us please

RHEL is a supported platform, and a had lots of customer (also the biggest customer in Switzerland) that use RHEL for CMOD. They have zero problems of stability.
Alessandro Perucchi

#Install #Migrations #Conversion #Educate #Repair #Upgrade #Migrate #Enhance #Optimize #AIX #Linux #Multiplatforms #DB2 #Windows #Oracle #TSM #Tivoli #Performance #Audits #Customizing #Availability #HA #DR #JavaApi #ContentNavigator #ICN #WEBi #ODWEK #Services #PDF #AFP #XML