Author Topic: ARS0024E ARS0432E errors  (Read 1850 times)

bgiannelli

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ARS0024E ARS0432E errors
« on: April 11, 2019, 05:39:11 AM »
Hello we upgraded to z/OS 2.1 then upgraded Content Manager from v8.5 to v9.5.
We keep getting the following:
ARS0024E COD0013 Object >35TXGAC< in Application Group >VBB< not found  788
in node >OD390V21<  Srvr->prod1 172.21.232.20 non-SSL<-                   
ARS0432E COD0013 V2/IAFC OAM Error: ARSZDOCG: 00000017(00000010) OAM  789 
ERROR: FUNCTION= QUERY    RETURN CODE= 0000000C REASON-CODE= 8404FDD9,     
Return Code=23, Reason=0, File=arssmsms.cpp, Line=1893  Srvr->prod1 172   
21.232.20 non-SSL<-                                                       
I have applied all maintenance and resolved the binds for ARSZDOCG package and plan(including the new packages). I have done table grants to the user id coming in from the client and the user id running the ARSSOCKD z/OS started task. I have opened PMRs with both IBM Content Manager and DB2 support.
We provided them with an ODBC trace file. We have been told this is the result of a -551. IBM is now asking we run a DB2 performance trace to obtain the auth id that needs authorization. unfortunately this system is our DR and SMF records from the trace are not being collected. How can I resolve this??????
please help!!!!!
thanks
Bill

LizetteKoehler

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Re: ARS0024E ARS0432E errors
« Reply #1 on: April 13, 2019, 11:22:19 AM »
Bill -

If you can get someone to temporarily add the needed SMF records to the SMFPRMxx member and then do a T SMF=xx
then start your DB2 Trace
Then turn off the collection of the DB2 records and reset SMFPRM back to normal

I would create a new SMFPRMxx from your current SMFPRMxx.  Then Set the new member.  Then when done SET the orginal member

For example, if SMFPRM00 is your normal parm, then copy it in the same Dataset if possible, and call it SMFPRMCM for content manager
Then set your DB2 traces up.
Run your process
Turn off your DB2 Traces
Do T SMF=00   go back to normal SMF process.

This should allow you to collect your smf data.

Lizette