LDAP authentication Failure

[MHassan]

Hello,

Kindly i have an issue while configuring LDAP with CMOD, I followed more than a article but i dont know what is the problem ,
i attached a picture of the error appear when i run the arslsync command to sync the LDAP users and groups in CMOD

Can anyone help me please ?
 

[Justin Derrick]

Hi.  There's an article on the wiki about this error:

https://cmod.wiki/index.php/ARS1107E

And there's also the CMOD troubleshooting article:

https://cmod.wiki/index.php?title=Troubleshooting_Content_Manager_OnDemand

Can you review those, and show us any additional error messages you receive?

-JD.

[rjrussel]

My guess is you have an incorrect filter defined. Test your user and group filters with either adfind.exe or ldapsearch. You can find information on these tools in the LDAP Sync whitepaper. If you continue to struggle open a PMR and we will get you all the help you need.

Thanks,

RR

[MHassan]

Hi.  There's an article on the wiki about this error:

https://cmod.wiki/index.php/ARS1107E

And there's also the CMOD troubleshooting article:

https://cmod.wiki/index.php?title=Troubleshooting_Content_Manager_OnDemand

Can you review those, and show us any additional error messages you receive?

-JD.

Dear Justin Derrick,
Thank you for your response but i reviewed the articles , i didn't see any thing related to my error , do you have any idea about how to configure my ondemand cofigurator parameters

[MHassan]

My guess is you have an incorrect filter defined. Test your user and group filters with either adfind.exe or ldapsearch. You can find information on these tools in the LDAP Sync whitepaper. If you continue to struggle open a PMR and we will get you all the help you need.

Thanks,

RR

Dear rjussel,

thank you for your response , i set ARS_LDAP_GROUP_FILTER=(objectclass=group) and ARS_LDAP_USER_FILTER = (objectclass=user) in my arscfg , and when i open my system log in ondemand client there is an error that said : Bad search filter

so is there any thing i am doing wrong ?

[rjrussel]

What do you have set for the ARS_LDAP_SERVER_TYPE parameter in your config?

[MHassan]

What do you have set for the ARS_LDAP_SERVER_TYPE parameter in your config?

I set ARS_LDAP_SERVER_TYPE  to ARS_LDAP_SERVER_TYPE = AD

but i it wasn't exists in the parameters so i added ARS_LDAP_SERVER_TYPE  and the value AD

[rjrussel]

OK. If you are sure you are using Active Directory as your LDAP server than you should probably open a PMR at this point. This way we can gather more information.

-Rob