Author Topic: loaAddDoc exception  (Read 116 times)

hmed

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loaAddDoc exception
« on: August 17, 2020, 10:13:26 AM »
We are using ODWek and ARSSOCKD 9.5.0.12 and are trying to store a document via
odServer.loadInit();
odServer.loadAddDoc(1, idxs, file);
odServer.loadCommit("SERVICETEST-V01", "SERVICETEST-V01");

We see message #441 - File Transfer: Name(SERVICETEST-V01.SERVICETEST-V01.APPCOD) Bytes(7531565) Time(1.570) Location(/ars/tmp/tenv2/cmod/import/SERVICETEST-V01.SERVICETEST-V01.APPCOD.20200814.191319467372.3113218795536179863.ARD)
in the system log

and afterwards, an exception thrown by loadCommit(),
com.highmark.appcod.cmod.ImageODException: Failed to commit Load. Please consult the System Log for additional information.
RC = 2096
Message = The server failed while storing a document

We need help determining what the issue is.  No other messages are in the System Log or in ARSSOCKD

by the way, ars.cfg is configured with the following parameters
ARS_DOWNLOAD_DIR=/ars/tmp/tenv2/cmod/import
ARS_DOWNLOAD_TMP_DIR=/ars/tmp/tenv2/cmod/import
with permissions of 777 on those directories.

as per
https://www.ibm.com/support/pages/using-load-capabilities-through-odwek-v95

When watching that directory, we can see a document show up and then disappear.

Justin Derrick

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Re: loaAddDoc exception
« Reply #1 on: August 18, 2020, 12:08:28 PM »
Seems like a bad config on the Storage Management side of the AG config.

Are you able to load documents into this AG with arsload?

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hmed

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Re: loaAddDoc exception
« Reply #2 on: August 18, 2020, 08:26:58 PM »
Yes, we have already loaded a document to this AG using ARSLOAD and the generic indexer.