CMOD 10.1.0.5 PDF indexer not loading

[bluelja2019]

Hello Everyone,

I am trying to update some existing PDF Application from Ondemand Admin client 10.1.0.5.
But, the system never loads the document into the graphical indexer application. If I remove the arspdf32.api from the C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins  folder.
The system will popup the following message:
Adobe Acrobat (AcroExch.App rc=-2147467259)  could not be loaded!
I must killed the applications(OnDemand and Adobe) via the Task Manager.

I'm currently running Adobe Acrobat Pro 2020.013.00064 and CMOD OnDemand Client 10.1.0.5(32 bit).

What else could I be missing?


Please, thanks in advance

[maw]

its been a long time, so brain is a little foggy...… but at one time I do know if one of them ( client or adobe) was 64 bit, it would not load in the pdf graphical indexer

[Ed_Arnold]

Did this ever get resolved?

Does the select a file screen come up?

Or do you select a file and then it freezes?

Ed