CMOD in the Cloud

[JeanineJ]

Anybody in the group using CMOD in the Cloud yet?
We're running OD Multi-Platforms in a RHEL7 environment and the Unix/Linux engineers are informing us that the servers will be going into extended support next year until June 2025.
The question we're wrestling with is whether to stay on prem or go to the cloud. IBM documentation seems a little thin in the area of things like feature comparison between the cloud and on prem solutions, unless there is none.
CMOD is considered a Tier 1 mission critical application in my organization so remaining on RHEL7 past June of 2024 is considered 'not suitable' so I guess I have my goal for next year.
Input from the group would be appreciated.

[Justin Derrick]

"The cloud is just someone else's computer."

I've got several customers running CMOD in VMs, Cloud servers with dedicated hardware, cloud storage, and a mix of all of the above.

Migrations to the cloud are the overwhelming majority of my work now. 

-JD.

[JeanineJ]

What's the consensus of your customers in the Cloud? Level of responsiveness by IBM to issues, High Availability, application response to query and return documents via ODWEK, Costs, interface with a mainframe environment, being able to run line commands (and what exactly it takes besides -h parm), difficulties in migrating content stored in TSM to Cloud? IBM has already informed us we can't use TSM in the cloud. CMOD is a Tier 1 app in my shop that has to be available 24X6.5 with a replicated environment for DR/BR and recovered within 24 hours. Security is also a BIG issue being that we are a health insurance provider so we deal in PHI and we have it stored in CMOD. Any honest feedback is appreciated.

[Justin Derrick]

As much as I don't like to step on IBM's toes, during two large migrations, I've made MANY recommendations to IBM on how to improve.  My single largest complaint has been turnover of their staff, leading to inconsistent service as workers whom you've established a relationship with move on and the replacements get up to speed.

The largest adjustment customers have had to make is that CMOD as a SaaS solution is a 'black box' and many of the things we're accustomed to doing for diagnostic or operational purposes are not possible.

-JD.