Concurrent Users (ARSSOCKD)

[fnb4321]

How does Concurrent User Message (201) decipher concurrent users?
>
> For example if ARSSOCKD shows 2500 concurrent users and I have one user account
> userid for Web Bankers..  let's say there are 1000 web bankers logged in at the same
> time using the same userid.
>
>  Does the 2500 concurrent list just unique users and all web bankers that are logged
> in would be part of the 2500...  or  do I really have 3499 users logged in 2499 unique
> users and 1000 web bankers all using the web banking userid ?
 

[Alessandro Perucchi]

Hello,

If all 2500 users and the 1000 web bankers user are connected with an CMOD client (for example), then you will have 3500 user in the Concurrent User Message (201).

If the web bankers are connecting through a e-banking portal (for example) and the e-banking portal (which is using ODWEK) is programmed to have only 1 session open, then you will have:
2500 user and 1 session = 2501.

If the web bankers are connecting through a e-banking portal (for example) and the e-banking portal (which is using ODWEK) is programmed to have X sessions open, then you will have:
2500 user and X session = 2500+x

If the web bankers are connecting through a e-banking portal (for example) and the e-banking portal (which is using ODWEK) is programmed to have 1000 sessions open, then you will have:
2500 user and 1000 session = 3500


I cannot give you a straight answer, it depends on how the connection are made. But each connection, no matter how many time a user is connected, is what appears in that message 201.

Hope this helps,
Alessandro

[Justin Derrick]

Just as an FYI, concurrent users are an outdated licensing model.  Content Manager OnDemand uses a 'per seat' combined with 'population' (if applicable) based pricing now, so that number is less useful than it might seem.  Additionally, as I understand it, a concurrent user was calculated as someone who had logged in, had not logged off, and had been active in the last 30 minutes. 

At the company I used to work for, this was a problem because at a shift change in the call centre, you might get 200 to 250 users logging on within half an hour -- skewing the maximum number of users (and therefore our license costs).

If you want a better understanding of actual usage, look in the OnDemand System Log for number of queries or retrievals in any given hour.

-JD.

[waytec]

This not really related but this past Friday we needed to perform some maintenance on our CMOD MP server but had to wait until the last user logged off.  We monitored the users by watching the 201 SysLog messages which reports every 30 minutes or so.  My question is how can the 201 ARSSOCKD commnad be manually executed, is there a ARS command to show current logins/license in use?

Thanks guys

[Alessandro Perucchi]

This not really related but this past Friday we needed to perform some maintenance on our CMOD MP server but had to wait until the last user logged off.  We monitored the users by watching the 201 SysLog messages which reports every 30 minutes or so.  My question is how can the 201 ARSSOCKD commnad be manually executed, is there a ARS command to show current logins/license in use?

Thanks guys

Hello,

A little bit late, but better late than never!

If you are in Unix (at least AIX <8.5), then you can do that:

ps -ef |grep arssockd

Code: [Select]

odadmttt  569438 1786062   0   Nov 17      - 24:50 arssockd-ENTARCHI: db (idle)
odadmttt 1032404 1786062   0   Nov 17      - 21:40 arssockd-ENTARCHI: db (idle)
odadmttt 1536108 1786062   0   Nov 17      - 23:05 arssockd-ENTARCHI: db (idle)
[color=red]odadmttt 1614070 1786062   0   Nov 17      -  0:50 arssockd-ENTARCHI: license (Cur(0), Max(3500))[/color]
odadmttt 1769698 1786062   0   Nov 17      - 53:57 arssockd-ENTARCHI: db (idle)
odadmttt 1786062       1   0   Nov 17      - 16:53 arssockd-ENTARCHI: (accepting)
   odadm 5947452 7409676   0   Jan 30      -  3:12 arssockd-ENTARCH: db (idle)
   odadm 6496430 7327786   0 08:27:09  pts/1  0:00 grep arssockd
   odadm 6840324 7409676   0   Jan 30      -  3:16 arssockd-ENTARCH: db (idle)
   odadm 7184516 7409676   0   Jan 30      -  3:12 arssockd-ENTARCH: db (idle)
[color=red]   odadm 7282874 7409676   0   Jan 30      -  0:04 arssockd-ENTARCH: license (Cur(1), Max(3500))[/color]
   odadm 7409676       1   0   Jan 30      -  1:49 arssockd-ENTARCH: (accepting)
   odadm 7483582 7409676   0   Jan 30      -  3:19 arssockd-ENTARCH: db (idle)

As you can see I have 2 Instances of CMOD running in parallel. And the ENTARCH instance has exactly 1 user connected and the ENTARCHI has none.
So I would be able to shut down ENTARCHI without any problems.

This works at my knowledge only in AIX. And from what I've read (not yet tested with 8.5) only with CMOD < 8.5.

Cheers,
Alessandro