Thanks!....There in lies the answer to your statement, "Standard is /opt/IBM/WEBi"..Another area did the actual install of webi...I'm looking at our production server for CMOD...From Root, there is an OPT then and IBM folder, but after that, not finding a WEBI folder..Only a db2,ITM, ldap, sysmgtlib and Tivoli...But just to confirm, if I do find this directory, what do I change the word "browser" to within the ViewerConfig.xml?...You mentioned you changed yours to a ZIP file???...In doing that, what changes when selecting the DOWNLOAD button?...Currently when doing that, the user is prompted to either OPEN or SAVE a .csv file...As indicated, when the report has numerous indexes the column headings (ie indexes) and their associated values, either are blank or get misaligned even after manually adjusting the column widths...I've attached an example and documented it RED two columns that are having this issue...I had to change it ti XLS from the original CSV attachment..