Good Morning,
We are running CMOD 8.5.0.6 on a RHEL 5.8 platform with TSM 5.5.1.6. The issue is, and I'm afraid that it IS NOT an isolated instance, documents expired from cache with arsmaint are not in TSM.
In this particular case the documents are in cache for 90 days and TSM for 5 years. The document in question was loaded to CACHE and TSM in September 2013 and expired from CACHE in December 2013 with this command: /opt/ondemand/bin/arsmaint -cdr -g WEBPUB -n 0 -x 0 -u admin.
The user went looking for the document last week and received an error. We expire by load. When I looked at the logs, the document was not found in TSM. The load information for the object clearly shows that the load to CACHE and TSM was successful but cannot be found in TSM now. CMOD controls expiration of documents in TSM, which has been verified by our storage team.
Has anybody run across this same issue?
I have an open PMR with IBM and have been running diagnostics for them but answers have not been forthcoming.