Hail to the newer members of the Level 2 Support team!
In India, we have picked up
Akshay Sai because of the increase in customers spanning Europe and Asia.
Here in the USA
Tam Phan has joined the Level 2 support team. Some of you may already know Tam from his CM days.
Sadly - with a heavy heart we have also parted ways with some long-time Level 2 reps.
From the UK team,
Chris Holden has retired.
And on the USA side,
Wenying (Eleanor) Andreesen has also retired.
Ryan Fuerstenau has left Level 2 support to pursue other opportunities.
Other than that, it's the same ol', same ol' Level 2 support specialists you've come to know lo these many years.
Ed Arnold