So we have an ODWEK program that logs in, search a folder, and then returns a document hit list of an expected number of hits. The ODWEK program works fine when running on the CMOD 10.1 Multiplatform Windows server. The same program does not work from a remote windows client with the same CMOD 10.1 software installed using the normal IBM installation program. The same ODWEK program can login, search a folder, then fails when it tries to decrypt the document id.
Working trace:
CsvGetDocIdFromHit:Return arccs return code=0,ARCCS_OKAY
5712:5416 08/20/2018 12:33:14:680127 INFO ars3wapi.cpp(1514)JNISearchFolderCallback:Current state pCD->byte_buffer=Y2SB8Z8ryaCalqX5sZzan62JQLchBpE4II8I37wYIKVn2VKzv6pqPe/Xrcf4el
Failing trace:
CsvGetDocIdFromHit:Return arccs return code=6,ARCCS_FAILED
What does the 'return code=6,ARCCS_FAILED' mean as it is not in the CMOD messages and codes manual? We have reviewed file permissions, verified GSK libraries are installed, etc.
Thanks!