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Admin client 9502 - Adding new user fails
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Topic: Admin client 9502 - Adding new user fails (Read 2384 times)
SV
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Admin client 9502 - Adding new user fails
«
on:
May 23, 2019, 11:53:53 AM »
question: CMOD Window Admin client 9.5.0.2 , while adding a new user fails with a popup window that indicates UserID "xx##### or UID "1018" already exists. There are no System Log. I can see another user having the same uid.
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jsquizz
Global Moderator
Hero Member
Posts: 577
Re: Admin client 9502 - Adding new user fails
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Reply #1 on:
May 23, 2019, 05:15:44 PM »
couple suggestions
1) log out and login of the client (i've seen little things like that work..)
2) check out the arsuser table and query on the UID it is complaining about
3) triple triple check you aren't trying to create a user that already exists (done this myself in large systems..)
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Justin Derrick
IBM Content Manager OnDemand Consultant
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Posts: 2231
CMOD Guru for hire...
Re: Admin client 9502 - Adding new user fails
«
Reply #2 on:
May 24, 2019, 06:25:41 AM »
Install a newer client. Why re-discover old bugs? You can use IBM CMOD Client 10.1.0.4 with Content Manager OnDemand 9.5 servers.
https://cmod.wiki/index.php?title=Main_Page#IBM_CMOD_Fixpacks_.26_Security_Bulletins
-JD.
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Stephen McNulty
Jr. Member
Posts: 57
Re: Admin client 9502 - Adding new user fails
«
Reply #3 on:
May 29, 2019, 03:59:54 AM »
I've seen this happen a long time ago when there were 2 admins trying to add new users at the same time from different locations. As JD pointed out, starting with the newer client always seems to help.
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Admin client 9502 - Adding new user fails