Hello,
I am configuring IBM cloud object storage with AIX CMOD server, i configured the ars.cfg by adding the paramters
ARS_ICOS_CONFIG_FILE=/opt/IBM/ondemand/V10.5/config/ars.icos
ARS_ICOS_CONFIG_DIR=/opt/IBM/ondemand/V10.5/config
And i configured ars.icos.smp in config directory on AIX and specify Server IP and Enable SSL , SSL is enabled due to the customer said that SSL is enabled
And configured the Storage Set in CMOD by creating storage node and specify the vault name and user name and password ,
after i trying to load documents to a specific application the error LOG say :
ARS115E : Unable to store the object
I cannot trace the error as it is general error , so anyone have an idea about this issue and can help me
or is there any missing configuration that I should add related to the configuration or is there any configuration that need to be done due to the enablement of SSL
What does your ars.icos look like? Also, have you tried a system trace? I've seen with working with ICOS, that this can be helpful when using ALL=15 in trace.settings.
Hello jsquizz ,
What do you mean by What does your ars.icos look like ? And i already set trace_levels=all=15 in trace.settings file , The trace file that generated is encrypted file , What do you mean by system trace also ?
What settings are you using in ars.icos. It's been a while since I did this but I remember seeing this issue when there was an issue with the bucket/server name (i forget the term..)
Also, as far as the trace, i do this
run arstfmt -i <tracefile> -o readable.trace
issue more readable.trace | grep ERR <-- might give more information about the error.
Hello TRDFan,
my ars.icos.smp file look like the below :
ARS_ICOS_SERVER=ip address (IP Address is valid or should i add hostname )
ARS_ICOS_USE_SSL=1
ARS_ICOS_CONNECT_TIMEOUT=60 SECONDS
I ran the command
run arstfmt -i ARCHIVE.trace.log -o readable.trace
But when i open the file i try to find an error but no luck , so do you have any recommendations for what to search in this file
and There is something that i noticed in the trace file that there parameter
parm_ptr=host:VaultName.IPAddress
web_url=https:///VaultName.IpAddress
Basic_url=VaultName.IpAddress