We have successfully installed and tested an identical QA Server (Instance = ondq) and we are now trying to replicate the process (following IBM Installation manual) to install and configure the PROD server (Instance = ondp). It is:
RHELinux
Oracle v.19.10.0
CMOD v.10.5
The product installs successfully. We compared these files to match the setting on QA but changing ondq to ondp:
/opt/ibm/ondemand/V10.5/config/ars.cfg
/opt/ibm/ondemand/V10.5/config/ars.ini
/opt/ibm/ondemand/V10.5/config/ars.dbfs
We get the following error when running the command: arsdb -I ondp -rtv
[ondp@ause2ldaondp001 config]$ /opt/ibm/ondemand/V10.5/bin/arsdb -I ondp -rtv
ARS4054E DB Error: ORA-12154: TNS:could not resolve the connect identifier specified -- SQLSTATE=, SQLCODE=12154
ARS4023E Unable to connect to ORACLE ondp database
Our Oracle administrator seems to think that the Oracle database on ondp is configured the same as ondq...
Does anyone have an idea what is causing this error or what else to check or resolve this?
Thanks,
Joe